Here are the answers to the FAQs based on your guidelines:

1. What services does Goodfella Tax and Strategy, LLC offer?
   We offer comprehensive tax preparation services, including federal and state income tax filing for individuals and businesses, tax planning, and assistance with back taxes. Our services are designed to be completely virtual, making it convenient for clients across the Midwest to manage their tax needs from the comfort of their homes.

2. How do I get started with your tax preparation services?
   Getting started with us is easy! Simply contact us through our website or give us a call to schedule a virtual consultation. We'll guide you through the process of uploading your documents securely and discuss your specific tax situation to provide the best possible service.

3. What documents do I need to provide for tax preparation?
   To ensure we can accurately prepare your tax return, please have the following documents ready:

   • Personal Identification: Driver's License or State ID.

   • Income Documents:

     • W-2 forms from all employers.

     • 1099 forms for any additional income (freelance work, investment income, etc.).

     • Self-employment income records.

   • Deductions and Credits:

     • Receipts for daycare expenses.

     • Rent receipts (if applicable).

     • Education expenses and receipts (such as 1098-T for tuition and 1098-E for student loan interest).

     • Medical expenses and receipts.

     • Charitable donations.

   • Other Important Documents:

     • Last year's tax return (if you are a new client).

     • Any IRS letters or notices received.

     • Bank account information for direct deposit of your refund.

4. Do you offer virtual consultations?
   Yes, we are completely virtual! All of our consultations and services are conducted online, allowing you to manage your taxes from anywhere.

5. What are your fees for tax preparation services?
   We understand every tax situation is unique, so we handle each case with care and discretion. While we don’t have a fixed price, we’re committed to keeping our services affordable and within market rates. We believe in transparency, so any additional fees will be explained before filing. Filing fees are usually deducted from your federal return, and any upfront fees, such as prep fees for clients who owe or EIN/LLC filings, will be discussed with you first. Our goal is to make the process as smooth and stress-free as possible.

6. How do you ensure the confidentiality of my personal information?
   We use SeQwens Secure Document Portal, which is encrypted to ensure the highest level of security for your personal information. This platform allows for safe document exchange and storage, ensuring your data remains confidential and protected at all times.

7. Can you help me if I have previous years' taxes to file or amend?
   We handle back taxes filing on a case-by-case basis. However, we do not amend taxes we didn't originally file. Please inquire with us to discuss your specific situation, and we’ll get you the assistance you need.

8. What is the deadline for filing my taxes?
   The deadline for filing your federal tax return is typically April 15th of each year. However, if this date falls on a weekend or holiday, the deadline may be extended to the next business day. It's important to check for any updates each tax season to ensure you file on time.

9. How can I check the status of my tax refund?
   You can check the status of your tax refund using the IRS's "Where's My Refund?" tool on their website. You'll need your Social Security number, filing status, and the total refund amount shown on your tax return, not the amount you will receive after fees are subtracted. This tool is updated daily and provides the most current information about your refund status.

10. What should I do if I receive a letter from the IRS?
    If you receive a letter from the IRS, don't panic. Review the notice carefully to understand what it is about. Then, contact us immediately. We can help you understand the notice and guide you on the next steps to take. It's important to respond promptly to any IRS communication to avoid potential penalties or interest.

Am I eligible for an advance of up to $6,000?
Eligibility for a tax refund advance depends on several factors:

• Do you usually receive a return from the government?

• Do you have any open liens, back taxes, owed child support, or IRS judgments?

• Have you filed your taxes successfully and on time for the last 2-3 years?

If you meet these criteria, you may be eligible for an advance of up to $6,000.

How does the tax refund advance of up to $6,000 work?
If you pass the eligibility requirements, you can apply for the advance during the filing process. You will be evaluated based on your past filing history and the current return amount. The amount you are approved for can be up to $6,000 of your refund, but the maximum amount is not always guaranteed. If you take the advance, there is a one-time fee of $250 to process it, but there is no interest rate attached.

Example: If you are expecting an $8,000 refund and are approved for a $5,100 advance, after taking out the $250 fee, you would receive $4,850 on the day it's filed. The remaining $2,900 will be deposited when the actual tax return is released.